HCA Core staff

A core team of dedicated, innovative and analytical professionals are at the heart of HCA. The team is ably led by Lee Ridoutt, who is the company founder and principal consultant. The core team consists of…

Lee

Lee Ridoutt Principal Consultant

BSc (UNSW), MA Education & Work (Macquarie University)

Lee is a strategic planner specialising in the health sector and in human resources. Lee has specific skills in working with, managing and analysing health sector problems, in particular through the design and evaluation of workforce interventions to overcome service delivery problems. He has extensive health service and organisational evaluation research experience, underpinned by a philosophy espousing primacy of customer needs in assessing the appropriateness of service delivery.
Lee has over 30 years experience in professional, consulting and line management roles. Much of this experience has been gained in the health industry. For many years he worked in Asia consulting to a range of British, American and Australian companies, and still conducts occasional consultancy assignments in developing countries such as Papua-New Guinea establishing human resource information systems. His consultancy clients include some of the major United Nations organisations such as UNICEF, UNDP and the World Bank.
In Australia he has worked in, and consulted to public and private sector organisations in such diverse industries as health, welfare, plastics, chemicals, metals, construction and finance. Lee has been commissioned to conduct a number of reviews/evaluations of organisations, systems and whole industries for workforce planning.
Prior to becoming a consultant, Lee was employed for eight years in the NSW Department of Health, the last 4 years as the Director of Health Workforce Planning. During his employment in NSW Health, he designed and planned health workforce policies to optimise the delivery of health care. Since forming HCA Lee has continued to undertake many health workforce planning projects, helping to establish HCA’s reputation in this comparatively niche field of consultancy. Lee has been intimately involved in all HCA projects.

 

Contact Lee Ridoutt

Victoria

Victoria Hirst (Pilbeam) Senior Staff Consultant

B Soc Sci (Macquarie University), Cert IV TAE, Member Australasian Evaluation Society

Victoria is HCA’s Senior Staff Consultant. She has a strong background in social research and as such brings expertise particularly in qualitative data collection and analysis to HCA workforce planning and evaluation research consultancies. Victoria utilises her skills in stakeholder consultation, conducting focus groups and interviews, survey design, collection and analysis of qualitative and quantitative data and report writing in all HCA projects.

Victoria joined HCA in 2007 and has since been involved in over 30 separate consultancy projects for the Centre for Rural and Remote Mental Health, Commonwealth Department of Health, Department of Veterans’ Affairs, Department of Health and Families (NT), Department of Human Services (Tasmania), Aboriginal Medical Services Alliance Northern Territory, Central Australian Aboriginal Congress, Centre for Health Equity Training Research and Evaluation (UNSW), Public Health Officer Training Program and Aboriginal Public Health Officer Training Program for NSW Health, and other HCA clients.

Victoria has been involved in numerous HCA health workforce projects with her most prominent assignments to review the Aboriginal Health Workforce in the Northern Territory, scientific workforce in medical pathology laboratories and as part of innovative efforts to explore and define the public health and health information workforces.

Throughout her work with HCA, Victoria has developed a strong interest and skills in two specialist areas of HCA’s work:
• Mental health workforce development and service delivery as well as supporting the development of community responses and solutions to suicide prevention;
• Aboriginal health and employment through a number of HCA projects that have used extensive consultation and competency based methodologies to describe and develop Aboriginal health workforces in the NT.

To further pursue these interests, Victoria has commenced a PhD which aims to investigate the benefits and possibility of including carers of people with mental health issues within the mental health workforce.

Victoria also focuses on the development and implementation of workplace based health promotion programs; design of training programs and development of assessment instruments. As a qualified assessor, Victoria has knowledge and expertise of assessing competencies within the Australian Qualifications Framework and Vocational Education and Training requirements.

Contact Victoria Hirst

Joanne

Carla Cowles Senior Project Manager

BSc (Syd), GradDipSciComm (ANU), Cert IV in TAE

Carla brings a diverse background of skills, knowledge and experience in health to Human Capital Alliance which she has developed over the last decade working across non-government and government sectors. She has a background in science communication, experience in health research and brings a knowledge and understanding of mental health issues, the non-government & government mental health sector and knowledge of health promotion in regard to tobacco and smoking cessation.

Carla has experience in qualitative and quantitative health research, program evaluation, conducting literature reviews and report writing. Her specific skills include designing surveys and interview schedules, conducting key informant interviews, focus groups, and data collation and analysis.

In addition to research, Carla also brings her strong capabilities in group facilitation, stakeholder consultation and client liaison and negotiation. She is a qualified trainer/facilitator and assessor and is passionate about creating engaging learning environments for adult learners and is always looking for ways to improve her skills in group facilitation. She has experience as a trainer in Smoking Cessation for Mental Health Support Workers and has trained workers in the non-government and government sector. She also has experience in developing and designing health promotion resources and training courses.

Prior to joining HCA, Carla worked within the non-government mental health sector examining and developing strategies to address the impact of tobacco on socially disadvantaged populations. She has a strong interest in the role of behaviour change for positive health outcomes and has experience in working with non-government organisations to implement change management processes and strategic planning to initiate cultural change.

Carla has been involved in a number of HCA projects such as for the Department of Health, the Pharmacy Guild, Department of Veteran Affairs, the Australasian Society for HIV Medicine and Manufacturing Skills Australia and she recently conducted the Physical Health Research project, with the University of Sydney, for the Mental Health Coordinating Council and an evaluation for Cancer Council NSW for the Tackling Tobacco program.

Contact Carla Cowles

Debbie Stanford

Debbie Stanford Staff Consultant

B Soc Wk (UQ), Masters L Arch (UCan)

After commencing her professional career as a social worker in acute health care and community settings, Debbie spent more than two decades working across a broad range of Commonwealth and state government health funding policy and program initiatives. The majority of this time was spent working on national health and aged care policy and funding initiatives. This experience has resulted in a comprehensive understanding and overview of how Australian government agencies work with professional, industry and consumer groups to implement government policy, in the context of supporting high quality, evidence-based practice, data-driven analysis and consideration of qualitative research outcomes.

As a result of this experience, Debbie has a detailed understanding of Medicare fee-for-service and Commonwealth/State health funding arrangements, well-developed skills in policy development as well as program and project management, and a sound understanding of the review and evaluation processes required for implementation and refinement of government policy. In addition to this, Debbie’s content expertise includes workforce development strategies, the role of diagnostic services in health service provision, rural and remote health service provision models, consumer-led models for aged care and disability support arrangements, Indigenous access strategies, development and implementation of quality and safety management frameworks, and strategies for improving health outcomes. Debbie has a strong and successful stakeholder consultation record, with particular expertise in identifying and exploring the nexus between government policy requirements and stakeholder perspectives. In addition to this public sector policy and program management experience, Debbie has now extended her professional interest in fostering health and community well-being outcomes through designing public and private open spaces as part of her private landscape design practice.

Contact Debbie Stanford