Our approach to evaluation is guided by our client’s needs.

Our evaluations are custom designed for each client so that we can deliver unique recommendations that are proactive, innovative and practical.

We have completed over 50 evaluation research projects which involve:

Our work in the immunisation field demonstrates our quantitative and qualitative evaluation method approaches, our ability to create and consolidate relationships with a range of stakeholders, and our ability to build an understanding of and expertise in a specialised fields, as well as our capacity to manage large research projects.

We were engaged to provide an evaluation of the early performance of the Australian Childhood Immunisation Register (ACIR).

We gathered thorough data from a range of sources included stakeholder interviews with State and Territory Governments, academics, professional bodies, parents and vaccine providers. We conducted literature reviews, interrogated sample records and performed an audit analysis of the reporting trail. We tested the integrity of the register and assessed whether targeted coverage rates could be attained and measured. From this we delivered a range of recommendations to the ACIR.

We evaluated the General Practice Immunisation Incentive Scheme which involved a detailed qualitative examination of the attitudes, behaviour and working knowledge of general practitioners towards immunisation at the commencement of the scheme. We also completed a follow up study prior to the scheme’s conclusion of initial funding leading to the scheme being extending with some key changes.

The Vaccination Information and Vaccination Administration System operated in Queensland prior to the ACIR. We were engaged to review the operations and feasibility of the scheme once the ACIR had been funded and became sustainable.

We collected qualitative data through stakeholder consultations and quantitative data through a record audit, providing Queensland Health with recommendations for the future of the register. Our recommendations included its overall future form, ways to improve its effectiveness and efficiency and alternative strategies to support the immunisation data needs of the Queensland immunisation program.

We were commissioned to undertake a strategic review of The National Centre for Immunisation Research and Surveillance (NCIRS). The NCIRS monitors the progress of Australia’s immunisation programs.

We assessed the performance of the NCIRS against the Australian Government’s Expenditure Review Principles of appropriateness, effectiveness, efficiency, integration, performance assessment and strategic policy alignment. We considered the alignment and integration of NCIRS research outcomes to strengthen the impact on Australian Government immunisation policy. Our management audit approach recommended important changes to the NCIRS governance structure which included a separation of its surveillance and commercial research activities.

We evaluated the performance of the National General Practice Immunisation Coordinator (NGPIC) to look at its three areas of activity and responsibility. We conducted a situational analysis of the work of the NGPIC, a descriptive analysis of the year-to-year budget of the NGPIC and its acquittal funds, an audit of the materials and documents held by the NGPIC and stakeholder consultations.

Susan Nancarrow

Susan is a health services researcher with 20 years international experience (UK and Australia) in health workforce reform, service delivery and organisation with particular expertise in allied and community health, regional and rural health issues, new models of care and capacity building.

Kenny Lawson

He conducts economic evaluation of health and non-health sector policies and works with decision makers to implement good value interventions into operational practice. He has wide industry experience in public and private sectors and continues to work internationally also. 

Victoria Hirst

Victoria leads System Monitoring and Review at the Mental Health Commission of NSW and has a strong background in social research and as such brings expertise particularly in qualitative data collection and analysis to health policy, workforce planning and evaluation research consultancies.

Megan Williams

Megan is an accomplished researcher and evaluator with experience in designing and publishing an evaluation model for Aboriginal health programs – the Nfaa-bi-nya framework and is also currently the Director and contributing editor of health media organisation Croakey.org and Associate Editor of Health Sociology Review.