Our close collaboration with numerous Aboriginal associates, gives us valuable understanding and experience with the culturally appropriate approaches and protocols for engaging with and collecting data from Aboriginal and Torres Strait Islander communities.

We have expertise in managing consultations with Aboriginal and Torres Strait Islander clients accessing health and mental health services.

Our deep understanding of the policy context of government and Aboriginal community-controlled sectors informs our research and planning of Aboriginal and Torres Strait Islander health workforce and our research and evaluation of health services and programs for Aboriginal and Torres Strait Islander people.

Aboriginal and Torres Strait Islander Suicide

Working with  Thirrili Ltd, we provided a summative evaluation of the  National Indigenous Critical Response Service (NICRS). The evaluation looks at the national suicide postvention service for Aboriginal and Torres Strait Islander people who have experienced suicide or a traumatic event, which is funded by the Commonwealth  National Indigenous Australians Agency.

We used a mixed methodologies approach, including a review of documentation, program data and client interviews. The findings of the evaluation will inform the improvement of governance structures, implementation of service model and workforce planning and development.

As a result of HCA’s review, the NICRS program has been refunded with more focused direction.

Aboriginal Maternity and Infant Health Services Program

Collaborating with  Murawin Consulting, we undertook a 2-year investigation and evaluation of the reach, impact and cost of the NSW  Aboriginal Maternal and Infant Health Services (AMIHS) Program since it was established in 2001 and expanded in 2007. The evaluation was for the  NSW Ministry of Health.

Focusing on Aboriginal babies and their mothers, the evaluation sought to identify critical success factors in the various models that had been implemented over time across NSW. The evaluation involved a comprehensive use of quantitative and qualitative data collection and analysis from a range of primary and secondary sources.

Career Pathways Project

We worked with the  University of NSW Western Sydney University and the  Aboriginal Medical Services Alliance Northern Territory to perform a mostly qualitative research project to explore the career progression of Aboriginal and Torres Strait Islander people working in health services as health professionals, clinical support workers and in non-clinical roles.

We collected real-world experiences of health staff, managers and other stakeholders to examine the factors that influence career progress through supply and demand perspectives. A number of reports were generated from this project which will significantly inform National and State policy reforms.